EXCHANGE | RETURN POLICY


  • Orders are only Eligible for Exchange/Return if it has:

Genuine Quality Issue:

If you receive a saree with genuine quality problems, please contact us here kaarigari.minnat@gmail.com within 7 days of receiving the product. We may  request you to provide additional photographs or other forms of verification to process your return. We will initiate the Refund/Exchange process once we have received the product and investigated the issue.

Damage or Wrong Product:

If your saree arrives damaged or if you receive the wrong item, please contact us within 7 days of receiving the product. We will initiate the refund or send you the correct item at no additional shipping cost,  based on your preference.

  • Orders are NOT Eligible for Exchange/Return if it has:
  • RTO: Customers are requested to provide a complete shipping address with an active phone number. Post failed delivery attemps by our shipping provider, the package will return to our warehouse. If any shipping request are raised, customers will have to pay additional shipping charges.
  • Color Mismatch: We take utmost care while photographing images to show the true color of the saree. However, there might be slight color variations due to the differences in the display of the screen. Kindly note color variation or color mismatch will not be considered as a valid reason to process arefund.
  • Once the order is exchanged, the customer cannot request another exchange.
  • Exchange/Replacement items will be delivered to the same address as the original order.
  • Unfortunately we cannot allow Returns or Exchange under any other circumstances. Customers are requested to verify and review orders including fabric, colors, design etc. before placing orders.
  • Purchases made during or on Sale / Discounts are not eligible for any Exchange or Return.

THERE IS NO REFUND POLICY, ONCE THE ORDER IS BOOKED

All the Refund will be done in the form of Credit Note, except for defective or damaged product

It will take 10-15 working days to refund the amount after receiving the product.

DISCLAIMER:

All policies are subject to change without prior notice. In case of any conflict Terms & Conditions policy would prevail.